Job offer:
Customer Service Administrator

Site summary work
We are looking for someone to join the administrative team at Escola Port, eager to work in a dynamic environment and in direct contact with people. Their main mission will be to assist future students, manage registrations, resolve doubts and collaborate in the daily organization of the school.
Company: Escola Port
Location: Moll de la Marina 5, 08005, Barcelona
Contract type: Temporary (6 months) with possibility of indefinite
Day: Complete
Schedule: Shifts from Monday to Sunday, always with two consecutive days off
Remuneration: According to the non-regulated education agreement of Catalonia
Holidays: 38 days per year (paid vacation and leave)
Main functions
- Customer service in person, by telephone and by e-mail.
- Information and sale of nautical courses.
- Management of registrations, enrollments and documentation.
- Organization and archiving (digital and physical) of documents.
- General support to the administration team.
Profile we are looking for
Essential requirements:
- Fluency in Catalan and Spanish, both spoken and written.
- Good use of computer tools (Word, Excel, Outlook, Google Drive).
- Previous experience in customer service or administration.
- Empathetic, organized, communicative and decisive person.
- Availability to work weekends (with two consecutive days off).
We value:
- Knowledge of English and French.
- Familiarity with CRM such as Salesforce, SAP or others.
Required training:
Completed technical or higher studies (no matter the specialty).
Are you signing up?
If you are interested, leave us your details and tell us why we should hire you.